Redbridge Privacy Policy

Data We Gather

Redbridge Car Hire gathers various types of personal information, including:

2. Use of Your Information

Your personal information is used for these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle the processing and administration of your car hire bookings and contracts. This includes verifying your identity to confirm eligibility for rental. We oversee the procedures for collecting and returning vehicles, as well as managing all payment transactions, including deposits and any applicable charges.
• Customer Engagement and Service Fulfillment:
  • Providing booking confirmations, service updates, and essential rental details. Addressing your questions and offering dedicated customer assistance. Informing you of any modifications to our services or policies.
• Marketing Permissions and Legitimate Interests:
  • We will send you promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and service efficiency. Conducting assessments to optimize our vehicle selection and offerings.
• Compliance with Legal Regulations:
  • Meeting all legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Service Partners: Third-party companies assist us in providing our services, including payment processors, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information for marketing.

Data Protection Measures

We employ a range of technical and organizational strategies to safeguard your personal information from unauthorized access, changes, disclosure, or loss. Our security measures include encryption, strict access controls, secure server environments, and routine security evaluations. Nonetheless, it is important to recognize that no method of online transmission or electronic storage is entirely risk-free.

Data Retention Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The duration for retaining information depends on its type and the specific context in which it is processed.

Your Rights in Redbridge

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information.

Contact us to exercise your rights.

Cookies and Data Tracking

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content to your preferences. You can adjust your cookie settings through your browser options to control how these technologies are used.

Policy Changes

We will update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be documented on this page along with the revised Last Updated date. Regularly reviewing this policy is recommended to stay informed about how we protect your information.

Reach Out to Us

For inquiries regarding our Privacy Policy or data practices, please reach out: